Shipping Policy

Shipping and Delivery 

Risk of Loss shall pass to the Customer when Parts or Items are delivered to the carrier who will be responsible for carriage from Aircraft Parts N Supplies to the Customer, or when the Part or Item is claimed by the Customer in the event the Part is picked up at Aircraft Parts N Supplies by the Customer or the Customer’s agent. Carrier and method of payment to carrier shall be determined by Aircraft Parts N Supplies and Customer during placement of the Order.

 

Delivery dates are estimates only. Aircraft Parts N Supplies is not liable for delays in delivery as a result of export compliance processes, quality protocols, shipping delays or interruptions, or circumstances beyond Aircraft Parts N Supplies’ control. Aircraft Parts N Supplies reserves the right to make partial shipments in fulfilment of an Order, and Customer will accept delivery and pay for the Articles delivered on a pro rata basis in accordance with the Order and these Terms and Conditions. Aircraft Parts N Supplies is entitled to complete shipment of a full Order, regardless of any delays in whole or in part of the Order. A delayed delivery of any part of an Order does not entitle Customer to cancel or delay other deliveries arising out of the same Order unless authorized by Aircraft Parts N Supplies in writing.

 

In the event that a Part or Item is lost, stolen or destroyed before Risk of Loss has expired, the Customer must notify Aircraft Parts N Supplies in writing within 5 days of the loss or else the Customer waives any right to compensation and remains responsible for the purchase price.  In the event that Customer provides proper notice of loss, Aircraft Parts N Supplies shall (1) provide to the Customer a replacement Part or Item meeting the same standards as the original Part (excluding contract terms related to expected arrival), or (2) make a prompt refund to the Customer of the purchase price with respect to the lost or stolen Part.  The choice of resolution shall be at Aircraft Parts N Supplies’ discretion; if Aircraft Parts N Supplies notifies the customer that Aircraft Parts N Supplies will provide to the Customer a replacement Part, then the Customer shall have 30 days from the date on which notification is sent to place a purchase order for the replacement Part or else this right to a resolution shall be waived.  In all events, the Customer is expected to insure their Parts against loss or damage and if the Customer fails to do so, then the Customer does so at their own risk.